Responsible Gaming

Your wellbeing is our priority. Learn about responsible gambling practices and find support when you need it.

Gambling Responsibly

Gambling should be fun, entertaining, and never interfere with your daily life. Here are some guidelines to help you gamble responsibly:

Do's

  • Set a budget and stick to it
  • Set time limits for gambling sessions
  • Take regular breaks
  • Gamble for entertainment, not to make money
  • Keep track of your gambling activities

Don'ts

  • Never gamble with money you can't afford to lose
  • Don't chase your losses
  • Don't gamble when upset or stressed
  • Don't use gambling as an escape from problems
  • Don't gamble under the influence of alcohol or drugs

Warning Signs of Problem Gambling

It's important to recognize the warning signs of problem gambling. If you or someone you know experiences any of these signs, it may be time to seek help:

Behavioral Signs

  • • Spending more time and money gambling than intended
  • • Lying about gambling activities or losses
  • • Neglecting responsibilities, work, or relationships
  • • Borrowing money to gamble
  • • Feeling the need to gamble with increasing amounts
  • • Becoming restless or irritable when not gambling

Emotional Signs

  • • Feeling guilty or ashamed about gambling
  • • Experiencing mood swings related to gambling
  • • Feeling anxious or depressed about gambling losses
  • • Losing interest in other activities
  • • Feeling like gambling is the only way to solve problems
  • • Difficulty controlling gambling urges

Self-Help Tools & Controls

We provide various tools to help you maintain control over your gambling:

Deposit Limits

Set daily, weekly, or monthly limits on how much you can deposit.

  • • Daily limits: £10 - £500
  • • Weekly limits: £50 - £2,000
  • • Monthly limits: £100 - £5,000

Time Limits

Control how long you spend gambling each day.

  • • Session reminders every 30-60 minutes
  • • Daily time limits: 1-8 hours
  • • Automatic logout after set time

Loss Limits

Set maximum amounts you're willing to lose.

  • • Daily loss limits
  • • Weekly loss limits
  • • Monthly loss limits

Self-Exclusion

Temporarily or permanently exclude yourself from gambling.

  • • 24 hours to 6 months
  • • Permanent self-exclusion
  • • GAMSTOP registration

Support & Help Resources

If you're struggling with gambling, remember that help is available. You don't have to face this alone.

24/7 Helplines

GamCare National Gambling Helpline

Phone: 0808 8020 133

Free, confidential support 24/7

Samaritans

Phone: 116 123

Emotional support for anyone in distress

Online Support

BeGambleAware

Website: www.begambleaware.org

Information, advice, and support

Gamblers Anonymous

Website: www.gamblersanonymous.org.uk

Support groups and meetings

Gambling Therapy

Website: www.gamblingtherapy.org

Online counseling and support

GAMSTOP Self-Exclusion

GAMSTOP is a free service that allows you to self-exclude from all online gambling companies licensed in Great Britain.

How GAMSTOP Works

  • • Register once to be excluded from all UK licensed gambling sites
  • • Choose exclusion periods: 6 months, 1 year, or 5 years
  • • Prevents you from accessing gambling websites and apps
  • • Blocks gambling-related marketing communications
  • • Free and confidential service

Remember

If you're experiencing thoughts of self-harm or suicide, please contact emergency services immediately (999) or the Samaritans on 116 123. Your life is valuable and help is available.